Stone Ridge School of the Sacred Heart | Bethesda, MD | Front Desk Attendant

Stone Ridge is seeking a Front Desk Attendant for the newly constructed Mater Center (student life building) to begin in July 2021.
Date Posted: June 4, 2021

Job Title: Front Desk Attendant

Full or Part Time: Full Time

School Name: MD - Stone Ridge School of the Sacred Heart

Stone Ridge School of the Sacred Heart, a member of the international Network of Sacred Heart Schools, is a Catholic, independent college preparatory school for girls, Grades 1-12, with a co-educational Early Childhood Program, Pre-Kindergarten, and Kindergarten in Bethesda, Maryland. With over 700 students, and rooted in the Goals of Sacred Heart education, Stone Ridge inspires young women to lead and serve, through lives of purpose that integrate faith, intellect, community, social action, and personal growth in an atmosphere of wise freedom.

The newly constructed Mater Center will be ready for occupancy in July 2021 and open for Stone Ridge students in August upon the start of the new school year. The Front Desk Attendant is responsible for staffing the front reception desk and managing visitors to the building; providing oversight of student and visitor use of the front lobby and cafe areas; ensuring that the building is ready for use each day by monitoring and reporting on the status of housekeeping or maintenance items; and, in the future, assisting in the scheduling and coordination of outside user groups renting rooms within the building.

Position responsibilities:

Oversee front lobby / entrance / reception area in Mater Center
Help design and implement visitor and related policies
Greet and register visitors, address questions
Answer phone (as needed)
Maintain order and safety among students and visitors

Help ensure that the Mater Center is a safe building for all who use it
Greet and screen visitors, as determined by the School’s visitor management policy
Take appropriate safety and security actions during drills and emergencies
Suggest and help implement improvements to any safety policies or procedures

Oversee the allocation of time and space in the Mater Center
Design (in coordination with others) and implement policies regarding the use of Mater Center facilities by students, employees, parents, visitors, and other groups
Be the point of contact for space reservations in the building

Act as a point-of-contact to the Facilities Department for issues in the Mater Center
Ensure that the building is in proper working order to start each school day
Ensure common areas remain tidy (e.g, that students pick up after themselves, reporting housekeeping issues as appropriate)
Assist building users in submitting work orders; follow up as needed
Coordinate with the Facilities Department, Manager of Events, and others, as needed, to facilitate the setup and execution of events in the Mater Center

Position essential skills and experience:
Excellent judgment, communication, and interpersonal skills
Strong interpersonal and writing skills
Strong organizational, and follow-through skills
Problem analysis and assessment
Decision making
Work and time management
Information gathering and monitoring
Attention to detail and high level of accuracy
Strong aptitude and/or experience with various computer systems and programs; must be proficient with Microsoft Office Suite, particularly Word, Excel and PowerPoint, and Google suite (Drive, Docs, Sheets, Calendar, Gmail)
Some experience in a customer-facing role required
Some experience in facilities or building management preferable
Position requires the ability to:
Interact collegially and professionally with all building visitors and users
Make independent judgments within proper policy and procedures
Enforce building policies and procedures with both adults and students
Work independently, make observations, and communicate effectively about those observations
Submit to pre-employment criminal history background check

Compensation includes competitive benefits and salary commensurate with experience.

The ideal candidate is an anti-racist individual who has experience working at independent and/or Catholic schools or in public and/or charter schools. Applicants of diverse, underrepresented backgrounds are encouraged to apply. Interested candidates should complete the application via the Stone Ridge website, As part of the online application, please upload a resume, list of references, and cover letter addressed to Mr. Eric Osberg, Director of Finance and Operations, all in PDF format.

How to Apply:
Schools of the Sacred Heart share in the educational mission of the Society of the Sacred Heart as articulated in the Goals and Criteria. The structure supporting Sacred Heart education in Canada and the United States includes the Conference of Sacred Heart Education and the Network of Sacred Heart Schools.  Together they provide services and programs to ensure vitality of mission for the member schools sponsored by the Society of the Sacred Heart.