Convent of the Sacred Heart, Greenwich | Greenwich, CT | Director, Advancement Services

The Director of Advancement Services will maintain and strengthen the infrastructure that supports the efforts of our comprehensive advancement program. Reporting to the Director of Advancement, this critical role works closely with advancement colleagues, Senior Leadership Team and volunteers to serve the needs of capital campaigns, annual giving programs, alumnae relations, and communications, as well as the operational needs of the department. Advancement services is a key function that ensures the efficiency and effectiveness of the team, with research and analytics serving as the foundation for fundraising efforts. The Director of Advancement Services also is responsible for the timely and accurate processing, acknowledgment, and reporting of gifts.
Sacred Heart Greenwich has been empowering girls and young women since 1848 in a stimulating and developmentally appropriate educational environment in accordance with the Goals and Criteria of a Sacred Heart education. This mission provides opportunities to develop spiritual, cognitive, social, emotional, and physical skills. Sacred Heart Greenwich integrates technology into the learning process through enhanced collaboration, exploration, discovery, and creativity.  

We aim to form students of faith, intellect, and awareness, who will use their gifts in service to others.  Relationship and mentoring are at the heart of the student experience, which is grounded in inquiry, problem-solving, interdisciplinary connection, collaboration, and an understanding of social justice. Student leadership and well-being are connected to every academic discipline, as all full-time teachers are also grade-level advisors.  

The school offers a coed program for young children at the Barat Center for Early Childhood Education and then an all-girls experience from K-12 on our 110-acre campus in Greenwich, Connecticut.  We are proudly part of the Network of Sacred Heart Schools.

Position: Director, Advancement Services
Reports to: Director of Advancement
FLSA Status: Exempt

Job Summary
The Director of Advancement Services will maintain and strengthen the infrastructure that supports the efforts of our comprehensive advancement program. Reporting to the Director of Advancement, this critical role works closely with advancement colleagues, Senior Leadership Team and volunteers to serve the needs of capital campaigns, annual giving programs, alumnae relations, and communications, as well as the operational needs of the department. Advancement services is a key function that ensures the efficiency and effectiveness of the team, with research and analytics serving as the foundation for fundraising efforts. The Director of Advancement Services also is responsible for the timely and accurate processing, acknowledgment, and reporting of gifts.

Essential Functions

Strategy and Leadership:

Oversee the integrity, performance, and quality of data and databases (including Blackbaud’s Raiser’s Edge Classic and NXT, ResearchPoint, Windfall, etc.)

Develop and manage an 18-month strategic plan for advancement services at Sacred Heart Greenwich, including metrics and goals that address the immediate and long-term goals of advancement services that further strengthen the school for campaign readiness.

Analyze and help manage frontline fundraisers’ portfolios via developing and maintaining a moves management system and a dashboard for each portfolio based on Annual Fund and Major Giving goals; develop prospect identification methodologies and internal ratings systems to systematically maintain current portfolios for frontline fundraisers; create prospect research program so as to identify leading prospects; conduct prospect research.

Create and update reports, giving pages, and database software/technology needs.

Perform regular database audits through weekly queries and annual assessments.

Collaborate with the Advancement team, Manager of Information Services, Admissions, and the Business Office on the systems to ensure all records are accurate.

Formalize processes and procedures for all areas of Advancement Services and cross-train team members to ensure the timely processing, receipt, and acknowledgment of gifts and to elevate the work of the Advancement Services function.

Build and maintain an effective and impactful stewardship program.

Oversee and make recommendations on department budgeting.

Create and maintain gift acknowledgment products employing the latest technology.

Day to day functions:

Manage gift processing activity: book gifts, create and produce timely and accurate gift acknowledgments, and prepare donor gift agreements. Achieve daily accurate gift entry and tracking of donors’ pledges and payments, stock/property, and all other gifts as received to Sacred Heart Greenwich according to established protocols. This includes processing matching gifts, responding to any outreach and questions from companies and from constituents, completing and submitting forms, and ensuring accurate gift entry. Distribute daily gift log. 

Oversee constituent information to ensure quality and consistency; enhance the integrity of alumnae data such as creatively finding “lost” alumnae with the potential to support Sacred Heart Greenwich and instituting best practices such as formalized recommendations on when, broadly, to consider constituents as lost; utilizing Google alerts and other automated systems, ensure alumnae, parents, parents of alumnae, etc. who appear in recent news and obits are identified and tracked in RE.

Develop and distribute regular reports to ensure that research, data, and analytics drive fundraising efforts; create multi-year giving analyses and multi-year revenue projections.

Create documents, spreadsheets, timelines, and reports to support the office, Institutional Advancement Committee, and the Alumnae relations team. Generate financial reports for reconciliation purposes.

Lead data-generated facet of annual report production. 

Create and maintain a pledge reminder system.

Conduct benchmarking exercises as requested.

Work with Business Office to manage and execute weekly, monthly and annual gift account reconciliation, financial reporting on endowment funds, perform special assessments, and audits as needed, create new fund codes, and liaise with the cashier’s office regarding deposits. Promptly address other Business Office needs as required.

Provide internal and external auditors with necessary reports on donations, in preparation for or during the annual external audit.

Other duties as assigned by the Director of Advancement.


Qualifications

Demonstrable interest in and commitment to the Goals & Criteria of the Network of Sacred Heart Schools

Demonstrated interest in the field of educational administration; advancement experience preferred

Demonstrated commitment to teamwork and interest in working in a collaborative setting

5 years+ experience in relational database management

Fluency in Excel, Outlook, PowerPoint, MS Access; Raiser’s Edge experience preferred

Experience in and enthusiasm for conceiving of, and building and executing statistical and analytical reports

Superior project management skills and excellent interpersonal communication skills

Ability to train and educate teammates on current “best practices” and applications

Ability to work occasional evenings and weekends

Ability to and interest in traveling to/attending training programs and conferences 

 
As members of the international network of Sacred Heart schools, we are committed to attracting and retaining staff who demonstrate an active faith, practice a deep respect for intellectual values, promote social awareness, build community, and value personal growth and responsibility. Sacred Heart Greenwich is an Equal Opportunity Employer and welcomes candidates who will enhance the cultural diversity of our community.


To Apply

Interested candidates must complete the online application on our website: 

https://www.shgreenwich.org/about-us/employment
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Schools of the Sacred Heart share in the educational mission of the Society of the Sacred Heart as articulated in the Goals and Criteria. The structure supporting Sacred Heart education in Canada and the United States includes the Conference of Sacred Heart Education and the Network of Sacred Heart Schools.  Together they provide services and programs to ensure vitality of mission for the member schools sponsored by the Society of the Sacred Heart.